How do I request for reimbursement?

If you need to file a request for reimbursement for accidental damage covered under the Foxen Waiver, please contact your Property Manager within 48 hours of the incident.

The Property Manager will forward your request and information to Foxen, and Foxen will notify the Waiver incident administrator.

If your unit is unable to be occupied during this period, please work with your Property Manager to secure alternative living arrangements.

• If you must pay for alternative living arrangements, keep all receipts for review.
• If the accident is found to be covered under the Foxen Waiver, and if Foxen Waiver limits remain available after payments have been made to the Property and other residents impacted by the same accident, you may be able to receive reimbursement for your temporary alternative living expenses of up to $1,000.

If you have any questions, please contact your Property Manager or submit inquires to claims@foxen.com.

As a reminder, the Foxen Waiver applies to certain accidental property damage caused by an enrolled Resident, like you, from fire, smoke, explosions, and water discharge and overflow. Please refer to your lease or the Foxen Waiver materials Foxen or your Property Manager shared with you for more details.