Reporting Incidents

How do I request for reimbursement?

How do I report an accident that falls under the Foxen Waiver Program?

What should I do when a loss occurs in my unit?

How do I provide notice of accidental damage resulting from a covered peril that I caused to my apartment?

What do I do if my personal items are damaged?

What types of damage to personal contents are covered under the Waiver Program?

What happens after an incident report is submitted by the Property Manager to Foxen?

How long does the claims process take?

How do I check the status of my claim?

What do I do if I cannot live in my unit?