How do Property Managers report property damage?

Foxen requests notification of all incidents within 48 hours of any damage accidentally caused.

Please use the following link to submit incidents. The following information is helpful when submitting incidents:

• Accurate contact information for the Property, including phone numbers, emails, and other points of contact that can assist in answering questions about the incident and damages.
• Remember to include specific details about the incident. A description of the incident, including the date/time that it took place, how it occurred, and the type of loss that occurred (fire, smoke, explosion, water discharge/overflow, or damages unrelated to the waiver program).
• Please provide theresponsible Resident's contact information.

Once the Incident Report is submitted, an adjuster will be in touch with the Property Manager within 24-48 business hours.

As a reminder, the Foxen Waiver applies to certain accidental damage that an enrolled resident negligently causes and where the damage is from fire, smoke, explosions, and water discharge/overflow. For Property Managers, more details can be found in your TLL Waiver Insurance Policy.

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